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  • 09 Jul, 2021
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How to Claim American Express Travel Insurance? Quick Answer

Travel insurance is one among many quality products of American Express. As being a top rated financial service provider, American Express popularity has touched a new height in the US. But still, many Amex's customers don't know how to claim American Express travel insurance? As you are reading this post, chances are high that either your flight has canceled or delayed. If this is the case, you are in luck as being an Amex customer.

Travel is full of uncertainty as at any point of time anything might happen. More specifically, as we all know that flight operation is one of the most delicate ways of travel. Any slight change in weather might result in your flight cancelation. That's not all, the fear of hotel and transport cancelation also haunt the travelers time and again. That's where the travel insurance comes to rescue you. More specifically, Amex travel insurance can be the best answer to cover the loss that results from unexpected delay or cancelation of flight reservation.   

So, as we always do, let's start with one of the commonly asked questions- What does American express travel insurance cover?

What does Amex travel insurance cover?

You will be glad to know that Amex travel insurance covers a large number of things such as below mentioned.

  • Covers baggage loss, baggage delay, missed travel connections and ticket upgrades such as from economy to business.
  • All medical emergencies that arise during travel.
  • Cancellation of whole or partial trip due to unavoidable circumstances.
  • Cutting journey short due to unforeseen emergency circumstances.
  • Travel delay including delay in flight arrival and departure.
  • Emergency medical and related expenses for medical conditions that existed prior to travel.
  • Baggage loss, baggage delay, missed travel connections
  • Cover for senior travelers (between the ages of 70 and 85).

Also Read: How to use American Express gift card?

What does Amex travel insurance not cover?

Like any other insurance company, American Express also does not cover a few numbers of things and circumstances. So, let's have a closer look on uncovered conditions by Amex travel insurance:

  • Pre-existing bad weather conditions, changes in travel, and state of adversity is not covered by Amex travel insurance.
  • Any loss in the form of delay or cancelation your trip due to declared or undeclared war.
  • If an insured person went through a mental disorder which invites any kind of loss before or after travel does not cover.
  • In case if an eligible traveler is under the influence of alcohol or any kind of narcotic product, any loss resulting from such kind of event is not covered by Amex travel insurance.
  • Some treatments such as dental surgery, hearing aids, eye glasses or contact lenses expenses are also not covered.
  • Any loss in travel that occurs due to being engaged in any kind of illegal or fraudulent activity is not covered by Amex travel insurance.

Important Note: Above mentioned points are just for reference purposes. Apart from the points mentioned above, there are many things and conditions which remain outside of the Amex travel insurance coverage for details click here.

How do I claim my American Express Travel Insurance? 

Here comes the most important part of this post as we are going to discuss how to claim American Express travel insurance. All Amex travel insurance policy holders will be glad to know that the process to claim insurance is quite simple. One important point to bear in mind is the fact that you can claim your insurance within the 60 days of covered loss.

And to claim your insurance, all you have to do is dial the American Express contact number and share the required documents with them. Whether your flight was canceled or delayed, these are documents you need to share.

  • Share the travel vouchers, flight tickets, and boarding pass as well.
  • You will have 180 days to submit the proof of loss that you had to bear due to delay or trip cancelation.
  • Also, share the copies of bills and payment records that you paid from your pocket due to an unexpected event that emerged out in your journey.

Important Note: Feel free to contact the Airline, hotel, and car service provider if you need to get any supporting document from them to get compensation from American Express. 

Also Read: How to fix American Express not working issue?

Bottom Line

After reading today's post, I believe now it might have been clear how you can claim American Express Travel insurance. In case, if you can't arrange any document or Amex is denying you compensation, you can contact us to settle your claim. Contact us for free consultation.

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